Lecture Description
Nomad Coffee is a community-focused café leading a meaningful shift toward sustainable coffee culture. Through our reusable-cup program, we eliminated single-use cups from daily operations and successfully saved over 200,000 disposable cups to date. This presentation will share the story behind this transition—why we made the change, the challenges we faced, how we built customer engagement, and the practical systems we created to make sustainability achievable in a busy café environment. Attendees will learn actionable strategies for reducing waste, designing an effective cup-return model, encouraging customer participation, and integrating sustainability into day-to-day operations without compromising service quality.
Date: Sunday, April 12, 2026
Time: 1:00 pm - 1:45 pm
Location: Room 25AB
Category: Sustainability
Access: This lecture is free to attend with a World of Coffee entry badge. Register to attend World of Coffee here.
Please note that lecture sessions are open on a first-come, first-served basis. Early arrival is highly recommended to secure your seat.
Speakers
Annette Kim
CEO, Nomad Coffee
Nomad Coffee, based in Vancouver, is a specialty café committed to sustainability, community, and exceptional coffee experiences. Known for its innovative approach to reducing environmental impact, Nomad has successfully eliminated over 200,000 single-use cups through a robust reusable-cup program, demonstrating that sustainable practices can thrive in a busy café environment. Beyond crafting high-quality coffee, the company focuses on building customer engagement, staff training, and practical systems that make sustainability accessible and achievable. Through its cafés and initiatives, Nomad continues to lead a meaningful shift in coffee culture, inspiring both professionals and communities to embrace environmentally responsible practices without compromising quality or service.